ACS is how a parcel gets from the Patras warehouse to a Greek address, usually the next working day. It is also how we take cash from a customer who will not pay online, which is still a real share of Greek e-commerce.
Every Greek order leaves our Patras warehouse on our own ACS account - we book the shipment, we pay the bill and we chase the exception. You get a voucher number the moment it is scanned, and it tracks on acscourier.net like any other ACS parcel. Because it is one. If the customer will not pay online, the courier takes the cash at the door and remits it to us.
Illustrative voucher numbers · Greece, mainland and islands · despatched from Patras
A Greek buyer starts at Skroutz, and the listing they compare carries a delivery estimate and a seller rating built out of whether that estimate held. The carrier is what decides it. We despatch same day from Patras onto a lane that scans, so the date on the listing is a date we can keep.
A card order that misses its date is a complaint. A cash-on-delivery order that misses it is your stock and your money both sitting in someone else’s van, and a customer with no reason left to be at home for the second attempt. We book the lane that gets it right the first time and we carry the receivable until the courier remits.
A marketplace absorbs the complaint. Your own storefront does not: a buyer with no tracking number phones you instead, and on a cash order they have not paid you anything yet. We give every order a voucher number the hour it is scanned, and a person in Patras who can chase it.
Every parcel we pick is priced across every carrier account we hold, at the moment it is packed, against the delivery date the customer was promised. The carrier that meets the date at the lowest landed cost wins the parcel. That decision runs on our own rating service, wired into the warehouse system, and it runs on every order rather than on a rule someone set once.
This is the part a manufacturer is buying. Not a discount on a rate card, and not one carrier held up as the answer, but a despatch decision taken per parcel with our contracts behind it. ACS is one of the accounts that decision can reach for.
Next working day to most Greek addresses from our Patras despatch, with the islands running to the local schedule.
The courier collects the money at the door and remits it to us. Our finance ledger books ACS under pay-on-delivery and treats the balance as a receivable rather than as cash, so a delivered parcel and a settled parcel are never confused.
A meaningful share of Greek buyers still pay the courier at the door. We carry that payment method because refusing it costs the sale, and we reconcile it in the ledger rather than treating it as an exception.
The warehouse sits on the ACS domestic network at Patras, which puts a same-evening handover inside our working day. A parcel picked in the afternoon is normally on a Greek doorstep the next morning.
Holding a Greek domestic carrier means a parcel destined for Athens is never booked on an international service because that was the only account open. It is rated against the lane it actually needs.
Tell us what you sell and where in Greece it goes. We’ll tell you straight what a parcel costs to land from Patras, what the island schedule really is, and whether it should carry cash on delivery.
You send one email. Product, weight, where your buyers are.
We read it. No forms. No gatekeeping.
We rate it on our ACS account and every other one we hold. A landed cost, a delivery window, and a straight answer on cash on delivery.
This opens ACS’s own tracker with your number already in it. The number stays in your browser and never reaches us.
It is the shipment number printed on the ACS voucher, and it is also in the despatch email we send when the parcel leaves Patras. It is normally 10 digits.
Yes, where the order was placed with cash on delivery selected. The ACS courier collects at the door.
Yes, on the ACS domestic network. Island transit runs a day or more behind the mainland depending on the ferry and flight schedule to that island.
ACS Courier and its marks are trademarks of their owner. TPL S.A. holds a carrier account with them and neither owns them nor acts as their agent. Tracking opens on acscourier.net; we do not receive or store the number you enter.
