LiveTPL Americas LLC - shipping now
A TPL colleague lifting a boxed DNA air filter down from the orange racking in the Patras warehouse
For our customers

A real company.
Real warehouse. Real people.

If TPL sold the product you ordered on Amazon, eBay or a brand’s store, this is us: our warehouse in Patras, 500,000+ customers served, and a team that answers in your language.

Track, return or ask about an order Who is TPL?

Brands we stock and ship

BlackYak Scott Switch Back Desigual Funky Buddha Volcom Christou 1910 Coffee Island DNA Filters Elmon Foltène RTM Ranis Avgerinos LinearLogic
Who you bought from

Why your purchase is safe. Four plain reasons.

We back every order, in writing.

From our warehouse to your door

How your order reaches you. Four steps, one operator.

01

You place the order.

On Amazon, eBay or a brand’s own store: sold by TPL. Nothing changes about how you buy.

You order
02

We pick it from stock we own.

Your item ships from stock we bought outright and hold in our own warehouse in Patras.

We pick it
03

We ship it, fully tracked.

With DHL or FedEx, under full tracking, from our warehouse to 125+ countries.

Tracked dispatch
04

We stand behind it.

We handle returns, warranty and multilingual customer care, under 1 roof, in your language.

Delivered + care
The operation behind it

Already running. In 125+ countries.

A warehouse aisle stocked with boxed DNA performance filters A TPL picker pulling a boxed order from the racking, pick list in hand Hands wrapping an order in bubble wrap at the packing bench A warehouse worker restocking racking with boxed DNA filters Two colleagues side by side in the operations office A customer-care agent working through orders on a dual-monitor desk A support agent on a headset resolving marketplace claims across two screens Five TPL colleagues in conversation outside the Patras building, one of them mid-explanation The mezzanine storage floor of the Patras facility, with glass offices beyond
2017operating since
500K+customers served
125+countries reached
80+manufacturers
Help with an order

Tracking, returns, warranty. Here's how each works.

Include your order number and the store where you bought. We reply in your language.

support [at] tpl · gr

Replies within one business day

Where is my order?

Your tracking number is in the shipping confirmation from the marketplace or store where you bought. It works on the carrier's site (DHL, FedEx and others). Can't find it? Send us your order number and we'll locate the shipment.

I want to return a product.

Returns follow the policy of the marketplace or store where you purchased. Start the return there, exactly as with any seller. Our RMA team handles the rest. EU consumers keep their full statutory withdrawal and warranty rights.

Is my product covered by warranty?

Yes. Products we sell carry the manufacturer's warranty plus your statutory rights. If something is wrong, contact us with your order number; we coordinate directly with the manufacturer we bought it from.

Is the seller "TPL" legitimate?

Yes. TPL S.A. is a Greek company operating since 2017, a member of GRECA (the Greek E-Commerce Association) and the American-Hellenic Chamber of Commerce, and a multiple e-commerce award winner. You are on our official site: tpl.gr.

Google Reviews

Rated in public, by the people we deliver to.

Every review sits on our public Google profile, unfiltered, under the same pin you'll find on the contact-page map.

Read the reviews on Google → (opens in a new tab) Review us → (opens in a new tab)

Review us

Scan to rate TPL on Google

Recognition

Don't take our word for it. Take theirs.

Silver + Bronze, e-volution Awards 2024 · Envolve finalist 2018

  1. 2024

    e-volution Awards

    Silver · Logistics & Last Mile Services, with Sleed

  2. 2024

    e-volution Awards

    Bronze · International e-Commerce, with Sleed

  3. 2018

    Envolve Award Greece

    Finalist · 1 of 15

FAQ

Quick answers, no waiting.

Tracking, returns, warranty, shipping origin: the questions customers actually ask, answered.

Read the FAQ